Privacy policy

Unilac Holland (“Unilac”, “we”, “us”) respects your privacy.
This policy explains what personal data we process when you visit our website, contact us, or use our (business) services, and what rights you have under the GDPR and the UK GDPR (where applicable).

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Last updated: 26 February 2026

1. Who is the controller?

Controller: Unilac Holland

Address: Rijnerf 15, 3861 PV Nijkerk, The Netherlands

Email: info@unilac-holland.com

Phone: +31 (0)33 – 476 0230

2. What personal data do we process?

Depending on your interaction with us, we may process:

  • Contact details: name, company name, job title, email, phone, address.
  • Communications: emails/messages, inquiries/quotes, attachments.
  • Customer & transaction data (B2B): orders, delivery and invoicing data, contract information.
  • Website data: IP address, device/browser data, pages visited and clicks (where permitted by cookie settings/consent).
  • Recruitment data (if applicable): CV, cover letter, experience, references.

3. Purposes of processing

We process personal data for:

  1. Responding to inquiries and handling contact requests.
  2. Quotes and contract performance: delivering products/services, administration, fulfilment.
  3. Business relationship management (account management, customer support).
  4. Website improvement & analytics (only where allowed via cookie preferences).
  5. Marketing communications (only where permitted and with opt-out/consent where required).
  6. Legal obligations (e.g., tax/accounting requirements).
  7. Recruitment: handling applications.

4. Legal bases

  • Contract performance
  • Legitimate interests (e.g., B2B relationship management, security, limited analytics)
  • Consent (e.g., marketing cookies, certain analytics, newsletters where required)
  • Legal obligation

5. Sharing with third parties

We share data only where necessary, for example with:

  • IT/hosting providers (website/CRM/email),
  • logistics partners,
  • finance/accounting service providers,
  • analytics/marketing partners (only if you consent via cookie settings),
  • authorities where legally required.

Where required, we enter into data processing agreements.

6. International transfers (EU/UK)

If data is processed outside the EU or the UK, we implement appropriate safeguards (e.g., EU SCCs and/or the UK IDTA/Addendum), plus supplementary measures where needed.

7. Retention

We retain personal data no longer than necessary. Typical periods:

  • Inquiries/quotes: until resolved + up to 2 years (unless the relationship continues).
  • Customer/contract records: for the term of the contract + statutory retention (e.g., 7 years for tax records).
  • Recruitment: up to 4 weeks after the process ends, or longer with consent.
  • Cookie/website data: per cookie settings/cookie list.

8. Security

We apply appropriate technical and organisational measures (e.g., access control, secure connections) to protect your data.

9. Your rights

You may have the right to access, rectify, erase, restrict processing, object (notably to marketing), data portability, and to withdraw consent at any time (without affecting prior processing).

Submit requests via info@unilac-holland.com.

10. Complaints

Netherlands: you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

UK: you may lodge a complaint with the Information Commissioner’s Office (ICO).

11. Cookies

We use cookies and similar technologies. See our Cookie Policy to manage preferences and learn more.

12. Changes

We may update this policy from time to time. The latest version will always be published on this page.